Priority

Realizing the need to cater to a very niche client base that includes large corporate clients, multi-nationals, financial institutes, and banking and insurance companies, SMAP has introduced an exclusive product called Priority Product.

This product gets special attention in terms of its deliveries done at the destinations. We follow a special operating procedure for this product that entails:

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• Separate team for handling

• Dedicated premium line-hauls and service routes to ensure fastest connection and turnaround times

• Ability to handle bulk volumes as per corporate needs

• Enhanced automation to manage complete process flow from customer’s doorstep till last mile delivery

• Options available for securitized handling based on the sensitivity of the shipments

• Ability to handle documents as well as cargo as per the customer’s need

• Single window visibility on MIS, tracking information and support, as needed by the customer, within 24 or 48 hours (depending on the destination).

Highlights

• High Priority Day Definite service for urgent and important documents and packages.

• Service available through Air, Surface and Express modes.

  • Priority Air: Handling cargo shipments which will be shipped by Air

  • Priority Surface: Handling cargo shipments which will be shipped by Rail/Road

  • Priority Express: Handling document packages which will be shipped by the fastest express mode available

• Customized services to suit timely needs of corporate clients.