top of page


Keeping up with world-wide technological developments in the Logistics industry, SMAP has been investing extensively in ramping up its infrastructure, since it is the backbone for holding together the operational service excellence. SMAP ensures that it identifies and deploys state-of-the-art technology, which offers the following:

  • World Class ERP (SAP)

  • Real-time Connectivity

  • End-to-end Consignment Tracking and Tracing functionalities

  • Data Accuracy

  • Web-based and Mobile (text message) status query solutions

  • Tech-based Mass Mailing solutions

Tech-related Research & Innovations at DTDC include:

  • Image-scan of Proof Of Delivery (POD) on the web

  • Mobile-based instant delivery update

  • Secured integration with ERP of alliance partners and customers

  • Franchisee ERP & Tech enablement

  • Portal for Franchisees - a complete suite of applications and utilities

  • Fleet Management and GPRS software solutions

  • Logistics and Warehouse Management applications

  • Human Resource Management Systems (HRMS) and SFA applications

  • Help Desk and call management applications

bottom of page